We at Jay Nicole Designs understand that every person is different and we each have unique skin-oils that may react differently to certain metals and materials. However, we are not responsible for your skin's reaction to our products. Our pieces are OK in water, but gold filled, sterling silver or white gold filled jewelry will dull naturally over time. Please do NOT use any jewelry cleaners, or harsh chemicals, as this will damage the jewelry. We recommend taking any and all precautions to care for your pieces. This is why we have made the conscious decision to move away from gold plated jewelry as it does not sustain its value over time and we want you to love your pieces for as long as possible. Jay Nicole Designs makes a point to try to give you the best quality jewelry for the best price. We appreciate your understanding.